Taikonaut watch band

NOTE: The store currency is in US Dollars.

COVID19 - latest shipping updates: due to the pandemic of the COVID-19, some orders may experience delayed deliveries as a result.  Please accept our apology in advance for any inconveniences caused.  Your patience is greatly appreciated.


Free standard delivery service for order of USD150.00 on *Specific Countries* as listed only.

Country or region

Standard Shipping

Total Order Value
below $150 Cost

Total Order Value
$150 or up Cost

Time Scales

China

SF Express

$10

Free

3-5 working days

Hong Kong

SF Express

$4

Free

3-5 working days

Indonesia

FedEx

$10

Free

3-5 working days

Japan

FedEx

$15

Free

3-5 working days

Macau

SF Express

$6

Free

3-5 working days

Malaysia

FedEx

$15

Free

3-5 working days

New Zealand

FedEx

$15

Free

3-5 working days

Philippines

FedEx

$10

Free

3-5 working days

Singapore

FedEx

$10

Free

3-5 working days

South Korea

FedEx

$10

Free

3-5 working days

Taiwan

FedEx

$6

Free

3-5 working days

Thailand

FedEx

$10

Free

3-5 working days

USA

FedEx

$15

Free

3-5 working days



Free standard delivery service for order of USD300.00 on *Specific Countries* as listed only.

Country or region

Standard Shipping

Total Order Value
below $300 Cost

Total Order Value
$300 or up Cost

Time Scales

Australia

FedEx

$20

Free

3-5 working days

Austria

FedEx

$10

Free

3-5 working days

Bahrain

FedEx

$25

Free

3-5 working days

Belgium

FedEx

$10

Free

3-5 working days

Brunei Darussalam

FedEx

$25

Free

3-5 working days

Bulgaria

FedEx

$25

Free

3-5 working days

Canada

FedEx

$20

Free

3-5 working days

Chile

FedEx

$15

Free

3-5 working days

Colombia

FedEx

$25

Free

3-5 working days

Croatia

FedEx

$15

Free

3-5 working days

Cyprus

FedEx

$15

Free

3-5 working days

Czech Republic / Czechia

FedEx

$15

Free

3-5 working days

Denmark

FedEx

$10

Free

3-5 working days

Estonia

FedEx

$15

Free

3-5 working days

Finland

FedEx

$15

Free

3-5 working days

France

FedEx

$10

Free

3-5 working days

Germany

FedEx

$10

Free

3-5 working days

Hungary

FedEx

$15

Free

3-5 working days

Iceland

FedEx

$15

Free

3-5 working days

Ireland

FedEx

$10

Free

3-5 working days

Israel

FedEx

$15

Free

3-5 working days

Italy

FedEx

$10

Free

3-5 working days

Kuwait

FedEx

$15

Free

3-5 working days

Latvia

FedEx

$15

Free

3-5 working days

Lithuania

FedEx

$25

Free

3-5 working days

Luxembourg

FedEx

$15

Free

3-5 working days

Maldives

FedEx

$20

Free

3-5 working days

Malta

FedEx

$15

Free

3-5 working days

Mexico

FedEx

$15

Free

3-5 working days

Monaco

FedEx

$25

Free

3-5 working days

Netherlands

FedEx

$10

Free

3-5 working days

New Caledonia

FedEx

$25

Free

3-5 working days

Northern Ireland

FedEx

$25

Free

3-5 working days

Norway

FedEx

$10

Free

3-5 working days

Oman

FedEx

$25

Free

3-5 working days

Pakistan

FedEx

$25

Free

3-5 working days

Paraguay

FedEx

$25

Free

3-5 working days

Peru

FedEx

$25

Free

3-5 working days

Poland

FedEx

$10

Free

3-5 working days

Portugal

FedEx

$15

Free

3-5 working days

Qatar

FedEx

$15

Free

3-5 working days

Romania

FedEx

$15

Free

3-5 working days

Russia / Russian Federation

FedEx

$20

Free

3-14 working days

Saudi Arabia

FedEx

$15

Free

3-5 working days

Scotland

FedEx

$25

Free

3-5 working days

Serbia

FedEx

$15

Free

3-5 working days

Slovakia

FedEx

$15

Free

3-5 working days

Slovenia

FedEx

$20

Free

3-5 working days

South Africa

FedEx

$25

Free

3-5 working days

Spain

FedEx

$10

Free

3-5 working days

Sweden

FedEx

$10

Free

3-5 working days

Switzerland

FedEx

$10

Free

3-5 working days

Turkey

FedEx

$15

Free

3-5 working days

Ukraine

FedEx

$20

Free

3-5 working days

United Arab Emirates

FedEx

$20

Free

3-5 working days

United Kingdom

FedEx

$15

Free

3-5 working days

Viet Nam

FedEx

$15

Free

3-5 working days

Virgin Islands (U.S.)

FedEx

$25

Free

3-5 working days



Delivery service for Non selected Countries:

Country or region

Standard Shipping

Shipping Fee

Time scales

REST OF THE WORLD

FedEx

$65

3-21 working days

 

**Postal services to certain destinations suspended

In view of the substantial reduction in flight frequencies or even cancellation of flights to certain destinations by airlines, postal services would be suspended. We will closely monitor and update the latest situation.

At this critical moment, Strapcode would maintain FedEx ($65) to following destinations:

Afghanistan, Andorra, Angola, Anguilla, Antigua And Barbuda, Armenia, Azerbaijan, Barbados, Benin, Bhutan, Bolivia, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Christmas Island (Indian Ocean), Comoros, Republic of Congo, Cook Islands, Cuba, Dominica, Equatorial Guinea, Eritrea, Falkland Islands, Fiji, French Polynesia, Gabon, Gambia, Georgia, Greece,  Grenada, Guernsey, Haiti, Honduras, India, Iraq, Isle of Man, Jamaica, Jordan, Kiribati, Malawi, Marshall Islands, Mauritania, Montserrat, Morocco, Namibia, Nauru, Nepal, Niger, Korea North, Panama, Papua New Guinea, Puerto Rico, Rwanda (Rep.), Samoa (U.S.A. Territory), Solomon Islands, St. Pierre and Miquelon, Sudan, Suriname, Timor-Leste, Togo, Tonga, Tunisia, Turkmenistan, Tuvalu, Vanuatu (The Republic of) & Wallis And Futuna Islands.

 

No service (FedEx) to following destinations:

P.O. Box address, Brazil & US's Guam.

 

Shipping Methods and Schedule

Taikonaut-Time.com offers flexible delivery services according to buyer’s destination. Please note shipping method and handling charges are subject to change without notice.

Shipping schedule: Every weekday (Public Holiday excluded)


If order includes any exotic material such as "genuine alligator strap", we will ship the parcel via Hong Kong Post. However, the final say as to which postal service we’ll use is at our discretion.


Reroute of Shipment - Rerouting charges

- Customers will be charged 15.00USD for rerouting shipments i.e.: request to change address after parcel dispatched, courier failed to deliver parcel due to incorrect/insufficient address, refuse parcel upon delivery

- request to cancel order after order dispatched

- For details of rerouting charges please visit FedEx: Surcharges and Fees.

Customs fees and other import duties

Except SELECTED Countries, buyers are responsible for covering all their local tax and duty fees.

Special address

We do not deliver to PO Box, APO, hotel addresses, for more information please contact our support team.

 

Returns/refunds policy

Our return policy allows you to return unworn products for ANY reason within 14 days of having received it for an exchange or a refund.

Return-eligible items will be accepted within 14 days of delivery date.

Return shipping fees are the responsibility of the customer.

We cannot refund duties and taxes paid to clear custom.

10% of your payment will be deducted as re-stock fee.

  • If the parcel arrived as damaged, items missing, incorrect items sent, or cases related as such, customers are expected to notify us within 48 hours of receiving our goods and we will take care of it.

  • Any returned product must remain in unworn, original condition, and in its original packaging.

  • If we receive a damaged or worn product, we will be unable to process your return.

  • If you wish to return or exchange a product, please contact us at customer-care@taikonaut-time.com as soon as possible to notify us, and we will make all necessary arrangements.

  • If an exchange/replacement is not possible, a refund will be issued.

  • If confirmed lost, a refund/replacement will be issued.

     

 
Cancellations

  • Please note that changes or cancellations are not guaranteed; we recommend checking your order carefully before submitting it.

  • Orders placed Monday through Friday from 9:00 A.M. to 5:00 P.M. (PST) may be edited or cancelled within 1 hour of order placement where possible.

  • Orders that are shipped before a cancellation has been confirmed must be returned by guidelines featured above.

  • Furthermore, if orders are to be cancelled prior to dispatch, a 10% restock fee will be deducted from your payment for canceling the order.

     


    Limited Warranty

      We offer 180 days limited warranty on all products sold on this.

      During the warranty period, at our own discretion, if there proves to be a manufacturing or workmanship defect/fault under normal use within this period. Please contact us before your claims, photos of proof are needed.

      Once we confirm the strap is eligible for claims as a manufacturers defect, we will repair or replace the strap free of charge and you will not be charge for the shipping costs.

      All repair or replacement services will take up to 4-6 weeks to complete once we receive the defect/fault items. (Some exceptions apply – see below)

      Please return the product by following our Returns Procedure.


      Exceptions:

      The limited warranty does not cover the following:

        • We don't accept items for refund which have been purchased on sale or discount code

        • We do not accept returns on items which have been altered for sale

        • Leather/ fabric, against wearing, aging, fading, pilling, natural markings, etc.

        • Damage resulting from improper handling, e.g. lack of care, accidents, aging from scratches

        • Damage resulting from negligent or improper repair by any service provider other than Taikonaut

        • Water damage

           


          Returns Procedure

          Please indicate below information in both your email and return parcel to speed up handling time:

          1. Order number:

          2. Original item no.;

          3. Buyer id or full name;

          4. Exchange details;

          5. Refund amount;

          6. Special instruction;

          7. Damaged or Defective Items

          Effective 11th Nov 2021
          All shipping terms & policy are subject to change or updating by TAIKONAUT at any time without prior notice

          Free Ship Worldwide*

          *Free Ship option available

          Sent Via
          Air Mail, Local Post, Fedex, EMS, etc


          More shipping details

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