Taikonaut watch band

Free delivery service for order of USD150.00 on *Specific Countries* as listed only. 

NOTE: The store currency is in US Dollars

Country or region

Standard Shipping

Total Order Value below $150 Cost

Total Order Value $150 or up Cost

Time Scales

Australia

FedEx

15

Free

3-5 working days

China

SF Express

10

Free

3-5 working days

Greece

Post Office

10

Free

14-21 working days

Hong Kong

SF Express

10

Free

3-5 working days

Indonesia

Post Office

10

Free

14-21 working days

Malaysia

FedEx

10

Free

3-5 working days

New Zealand

FedEx

15

Free

3-5 working days

Philippines

FedEx

10

Free

3-5 working days

Russia

EMS

25

Free

3-14 working days

Singapore

FedEx

10

Free

3-5 working days

Taiwan

SF-HK
(ID Required)

10

Free

3-5 working days

Thailand

FedEx

10

Free

3-5 working days

USA

FedEx

15

Free

3-5 working days

REST OF THE WORLD

Post Office

10

Free

14-21 working days


Free delivery service for order of USD300.00 on *Specific Countries* as listed only. 

Country or region

Standard Shipping

Total Order Value below $300 Cost

Total Order Value $300 or up Cost

Time Scales

Austria

FedEx

25

Free

3-5 working days

Bahrain

FedEx

20

Free

3-5 working days

Belgium

FedEx

25

Free

3-5 working days

Bulgaria

FedEx

25

Free

3-5 working days

Cyprus

FedEx

25

Free

3-5 working days

Czech Republic

FedEx

25

Free

3-5 working days

Denmark

FedEx

25

Free

3-5 working days

France

FedEx

25

Free

3-5 working days

Germany

FedEx

25

Free

3-5 working days

Hungary

FedEx

25

Free

3-5 working days

Ireland

FedEx

25

Free

3-5 working days

Italy

FedEx

25

Free

3-5 working days

Kuwait

FedEx

20

Free

3-5 working days

Latvia

FedEx

25

Free

3-5 working days

Lithuania

FedEx

25

Free

3-5 working days

Luxembourg

FedEx

25

Free

3-5 working days

Mexico

FedEx

25

Free

3-5 working days

Monaco

FedEx

25

Free

3-5 working days

Netherlands

FedEx

25

Free

3-5 working days

Northern Ireland

FedEx

25

Free

3-5 working days

Poland

FedEx

25

Free

3-5 working days

Portugal

FedEx

25

Free

3-5 working days

Romania

FedEx

25

Free

3-5 working days

Saudi Arabia

FedEx

25

Free

3-5 working days

Scotland

FedEx

25

Free

3-5 working days

Slovakia

FedEx

25

Free

3-5 working days

Sweden

FedEx

25

Free

3-5 working days

Switzerland

FedEx

25

Free

3-5 working days

UK

FedEx

25

Free

3-5 working days

United Arab Emirates

FedEx

20

Free

3-5 working days


Free delivery service for order of USD350.00 on *Specific Countries* as listed only.

Country or region

Standard Shipping

Total Order Value below $350 Cost

Total Order Value $350 or up Cost

Time scales

Canada

FedEx

48

Free

3-5 working days

South Africa

FedEx

60

Free

5-7 working days


Upgrade to Expedited Shipping

(For default shipping method as Post Office ONLY)

Country or region

Expedited Shipping

Shipping Upgrade Fee

Time scales

Asia

FedEx

30

3-5 working days

Japan

EMS

30

3-5 working days

Non selected Countries

FedEx

60

3-5 working days


*FedEx Express Service / EMS (express post) shipping rates will be adjusted depending on destination for the item. The expedited shipping rate will be subjected to our final confirmation if the destination is outside our standard coverage.

i.e. FedEx International Economy charge: $60 per kilogram for South Africa buyer.

For more information on the expedited services, please feel free to contact us regarding the rates of FedEx Express Service / EMS (express post) for your country prior to order confirmation.

If order includes any exotic material such as "genuine alligator strap" it will only be shipped via EMS. Under special circumstances, when deemed necessary, we reserve the right to change the carrier we use without prior notice.

At Taikonaut, we try our best to provide our goods to customers from all over the world. Our order processing time frame are done within 48 hours (working days) upon received payment. Customers are able to check the status for their parcel if they log-into their Taikonaut account. Standard delivery time frame normally takes 2-3 weeks to deliver. We do offer express delivery if customers choose to pay an additional fee for the upgrade. For details, please contact our customer service team at customer-care@taikonaut-time.com, for further assistance.

 

Shipping Methods and Schedule

Taikonaut-Time.com offers flexible delivery services according to buyer’s destination. Please note shipping method and handling charges are subject to change without notice.

Shipping schedule: Every Monday, Wednesday & Friday (Public Holiday excluded)


If order includes any exotic material such as "genuine alligator strap", we will ship the parcel via Hong Kong Post. However, the final say as to which postal service we’ll use is at our discretion.


Reroute of Shipment - Rerouting charges

- Customers will be charged 15.00USD for rerouting shipments i.e.: request to change address after parcel dispatched, courier failed to deliver parcel due to incorrect/insufficient address, refuse parcel upon delivery

- request to cancel order after order dispatched

- For details of rerouting charges please visit FedEx: Surcharges and Fees.

Customs fees and other import duties

Except SELECTED Countries, buyers are responsible for covering all their local tax and duty fees.

Special address

We do not deliver to PO Box, APO, hotel addresses, for more information please contact our support team.

 

Returns/refunds policy

Our return policy allows you to return unworn products for ANY reason within 14 days of having received it for an exchange or a refund.

Return-eligible items will be accepted within 14 days of delivery date.

Return shipping fees are the responsibility of the customer.

We cannot refund duties and taxes paid to clear custom.

10% of your payment will be deducted as re-stock fee.

  • If the parcel arrived as damaged, items missing, incorrect items sent, or cases related as such, customers are expected to notify us within 48 hours of receiving our goods and we will take care of it.

  • Any returned product must remain in unworn, original condition, and in its original packaging.

  • If we receive a damaged or worn product, we will be unable to process your return.

  • If you wish to return or exchange a product, please contact us at customer-care@taikonaut-time.com as soon as possible to notify us, and we will make all necessary arrangements.

  • If an exchange/replacement is not possible, a refund will be issued.

  • If confirmed lost, a refund/replacement will be issued.

     

 
Cancellations

  • Please note that changes or cancellations are not guaranteed; we recommend checking your order carefully before submitting it.

  • Orders placed Monday through Friday from 9:00 A.M. to 5:00 P.M. (PST) may be edited or cancelled within 1 hour of order placement where possible.

  • Orders that are shipped before a cancellation has been confirmed must be returned by guidelines featured above.

  • Furthermore, if orders are to be cancelled prior to dispatch, a 10% restock fee will be deducted from your payment for canceling the order.

     


    Limited Warranty

      We offer 180 days limited warranty on all products sold on this.

      During the warranty period, at our own discretion, if there proves to be a manufacturing or workmanship defect/fault under normal use within this period. Please contact us before your claims, photos of proof are needed.

      Once we confirm the strap is eligible for claims as a manufacturers defect, we will repair or replace the strap free of charge and you will not be charge for the shipping costs.

      All repair or replacement services will take up to 4-6 weeks to complete once we receive the defect/fault items. (Some exceptions apply – see below)

      Please return the product by following our Returns Procedure.


      Exceptions:

      The limited warranty does not cover the following:

        • We don't accept items for refund which have been purchased on sale or discount code

        • We do not accept returns on items which have been altered for sale

        • Leather/ fabric, against wearing, aging, fading, pilling, natural markings, etc.

        • Damage resulting from improper handling, e.g. lack of care, accidents, aging from scratches

        • Damage resulting from negligent or improper repair by any service provider other than Taikonaut

        • Water damage

           


          Returns Procedure

          Please indicate below information in both your email and return parcel to speed up handling time:

          1. Order number:

          2. Original item no.;

          3. Buyer id or full name;

          4. Exchange details;

          5. Refund amount;

          6. Special instruction;

          7. Damaged or Defective Items

          Effective 27th Aug 2019
          All shipping terms & policy are subject to change or updating by TAIKONAUT at any time without prior notice

          FREE Ship Worldwide

          Gift by MiLTAT
          Purchases $34 USD or more*
          Free Ship
          Ships within 48 Hrs

          Sent Via
          USPS, Royal Mail, Local Post, Fedex, EMS

          More shipping details

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